Returns & Exchanges
At Ilovekoop, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for all unworn items with original tags attached. If your purchase doesn't fit or meet your expectations, our streamlined process makes returning or exchanging simple and stress-free.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unworn items in their original packaging, ensuring all designer tags and security seals remain intact.
Attach the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing